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Create a service request

Request

Creates a new service request within the current account context for the logged-in user.

Behavior:

  • Validates account and user context
  • Creates a new service request using request data
  • Generates a request number
  • Returns the created service request details
  • Logs the action as a service request created
Body
requesterUserIdstring or null
fileFieldValuesToRemoveArray of strings or null, (uuid)
locationInfoArray of objects or null(WorkHubCreateServiceRequestRequestModel+SRLocationInfo)
relatedTaskIdstring or null, (uuid)
relationIdstring or null, (uuid)
ruleIdstring or null, (uuid)
serviceRequestDescriptionstring or null
workTypeIdstring or null, (uuid)
workTypeCategoryIdstring or null, (uuid)
assetsArray of strings or null, (uuid)
fileFieldValuesArray of objects or null(zLink.Business.zOne.Base.Common.EntityDataFieldValue)
additionalFieldValuesArray of objects or null(zLink.Business.zOne.Base.Common.EntityDataFieldValue)
actionPointUsersArray of strings or null, (uuid)
titlestring or null
endParentItemOnCancellingboolean
completeBeforeParentActionPointIdsArray of strings or null, (uuid)
geoJsonDataobject(zLink.Business.zOne.Base.Common.FeatureCollection)
curl -i -X POST \
  https://demozone.zlinkfm.com/RND/api/v2/maintenance/servicerequest/createrequest \
  -H 'Content-Type: application/json-patch+json' \
  -d '{
    "requesterUserId": "string",
    "fileFieldValuesToRemove": [
      "497f6eca-6276-4993-bfeb-53cbbbba6f08"
    ],
    "locationInfo": [
      {
        "locationId": "1a5515a3-ba81-4a42-aee7-ad9ffc090a54",
        "buildingId": "fee3295a-6e55-45b0-a091-7b4de7e39de7",
        "levelId": "a70368c7-b12e-43a9-9830-ab2485710b95",
        "roomId": "c3631f02-ff67-42b8-8775-18c47f52a678",
        "assetId": "9179b887-04ef-4ce5-ab3a-b5bbd39ea3c8",
        "planFileInfo": [
          {
            "dataFieldId": "b6507240-6286-4e43-b3da-bd23ecf1c322",
            "dataFieldValue": "string",
            "dataFieldlabel": "string",
            "dataFieldValueIds": [
              "497f6eca-6276-4993-bfeb-53cbbbba6f08"
            ],
            "fromDate": "string",
            "toDate": "string",
            "dataFieldValueRangeType": "string"
          }
        ],
        "geoJsonData": {
          "type": "string",
          "features": [
            {
              "type": "string",
              "id": 0,
              "properties": {
                "property1": null,
                "property2": null
              },
              "geometry": {
                "property1": null,
                "property2": null
              }
            }
          ]
        },
        "markupDataInfo": {
          "cadPlanId": "cbfa2ff4-dbca-4f20-8310-039efa6d984b",
          "description": "string",
          "markupData": "string"
        },
        "assetSvgFileId": "9f1aea3d-799f-4d76-9f96-fb6c4bb0dcef"
      }
    ],
    "relatedTaskId": "83b378c7-7a61-4d0c-a7c1-0c4f0e7cf8cf",
    "relationId": "4b4bc808-5132-481f-afc2-e3872bf12049",
    "ruleId": "70af3071-65d9-4ec3-b3cb-5283e8d55dac",
    "serviceRequestDescription": "string",
    "workTypeId": "7180e94f-af61-4de4-a1a3-d0b22a87b10a",
    "workTypeCategoryId": "ffbe7eb1-e757-4565-accf-7cdecdd2e5dc",
    "assets": [
      "497f6eca-6276-4993-bfeb-53cbbbba6f08"
    ],
    "fileFieldValues": [
      {
        "dataFieldId": "b6507240-6286-4e43-b3da-bd23ecf1c322",
        "dataFieldValue": "string",
        "dataFieldlabel": "string",
        "dataFieldValueIds": [
          "497f6eca-6276-4993-bfeb-53cbbbba6f08"
        ],
        "fromDate": "string",
        "toDate": "string",
        "dataFieldValueRangeType": "string"
      }
    ],
    "additionalFieldValues": [
      {
        "dataFieldId": "b6507240-6286-4e43-b3da-bd23ecf1c322",
        "dataFieldValue": "string",
        "dataFieldlabel": "string",
        "dataFieldValueIds": [
          "497f6eca-6276-4993-bfeb-53cbbbba6f08"
        ],
        "fromDate": "string",
        "toDate": "string",
        "dataFieldValueRangeType": "string"
      }
    ],
    "actionPointUsers": [
      "497f6eca-6276-4993-bfeb-53cbbbba6f08"
    ],
    "title": "string",
    "endParentItemOnCancelling": true,
    "completeBeforeParentActionPointIds": [
      "497f6eca-6276-4993-bfeb-53cbbbba6f08"
    ],
    "geoJsonData": {
      "type": "string",
      "features": [
        {
          "type": "string",
          "id": 0,
          "properties": {
            "property1": null,
            "property2": null
          },
          "geometry": {
            "property1": null,
            "property2": null
          }
        }
      ]
    }
  }'

Responses

OK

Body
dataobject(zLink.Business.zOne.Maintenance.ResponseModels.WorkHubCreateServiceRequestResponseModel)
messagestring or null
isErrorboolean
messageCodeinteger, (int32)
statusstring or null
errorTypestring or null
traceidstring or null
responseDescriptionstring or null
Response
{
  "data": {
    "requestId": "d385ab22-0f51-4b97-9ecd-b8ff3fd4fcb6",
    "requestNumber": "string",
    "requestType": "string",
    "title": "string",
    "requestDescription": "string",
    "requestedOn": "string",
    "requesterDetails": {
      "requesterName": "string",
      "requesterEmail": "string",
      "requesterContactNumber": "string"
    },
    "status": {
      "statusId": "e900225c-0629-4e96-be6e-86a17a309645",
      "statusCode": "string",
      "statusName": "string",
      "statusColor": "string"
    },
    "priority": {
      "priorityName": "string",
      "priorityRank": 0,
      "description": "string",
      "priorityColorCode": "string",
      "priorityId": "a57eab25-838b-40cc-a576-57e4056f1d6c"
    },
    "workOrderNumber": "string",
    "files": [
      {
        "fileName": "string",
        "fileId": "a1c6a2ab-4b01-4253-b4c9-70e04b3b48fc",
        "fileSize": "string",
        "dateAddedOn": "string",
        "isLinkedDocument": true,
        "preview": {
          "hasFilePreview": true,
          "hasFileThumbnail": true,
          "previewURL": "string",
          "thumbnailUrl": "string"
        },
        "fileType": {
          "fileTypeId": "4e54faea-5a86-4e82-9bdd-545d4e485d6f",
          "fileTypeName": "string",
          "fileTypeIconURL": "string",
          "fileExtentions": [
            "string"
          ]
        },
        "isImage": true,
        "isCadFile": true,
        "customProperties": {
          "property1": null,
          "property2": null
        },
        "isEditable": true,
        "addedBy": "string",
        "fileSizeInBytes": 0,
        "fileStatus": {
          "statusId": "e900225c-0629-4e96-be6e-86a17a309645",
          "statusCode": "string",
          "statusName": "string",
          "statusColor": "string"
        },
        "revisionNumber": 0,
        "addedOn": "2019-08-24T14:15:22Z",
        "isFavorite": true,
        "folderPath": "string",
        "categoryUniqueId": "57929879-040e-4360-a67f-564710268d7d",
        "categoryLevelOrdinal": 0,
        "documentNumber": "string",
        "fileGroupId": "4aa913cb-e81a-45b1-a40b-6c8de6d85028",
        "hasPermissionToUpdate": true,
        "responseDescription": "string"
      }
    ],
    "workType": {
      "worktypeId": "28eb7caa-2c70-4ac0-adbe-25b091f7c6ba",
      "worktypeName": "string",
      "worktypeCode": "string",
      "worktypeDescription": "string",
      "autoApproveNewRequest": true,
      "canUpdateRequestDescription": true
    },
    "workTypeCategory": {
      "worktypeCategoryId": "5c846d9d-ca66-4d9c-a44e-ce03518d28af",
      "worktypeCategoryName": "string",
      "worktypeCategoryCode": "string",
      "worktypeCategoryDescription": "string",
      "autoApproveNewRequest": true,
      "parentWorkTypeCategory": {},
      "levelOrdinal": 0,
      "workType": {
        "worktypeId": "28eb7caa-2c70-4ac0-adbe-25b091f7c6ba",
        "worktypeName": "string",
        "worktypeCode": "string",
        "worktypeDescription": "string",
        "autoApproveNewRequest": true,
        "canUpdateRequestDescription": true
      },
      "workFlow": {
        "workType": {
          "worktypeId": "28eb7caa-2c70-4ac0-adbe-25b091f7c6ba",
          "worktypeName": "string",
          "worktypeCode": "string",
          "worktypeDescription": "string",
          "autoApproveNewRequest": true,
          "canUpdateRequestDescription": true
        },
        "workflowId": "43c4fa9b-0cbc-4b57-a121-9d7d46a3eaa4",
        "workflowName": "string",
        "workflowCode": "string",
        "workflowRevisions": 0,
        "responseDescription": "string"
      },
      "worktypeCategories": [
        {}
      ],
      "canUpdateRequestDescription": true
    },
    "additionalInfo": [
      {
        "dataField": "string",
        "dataFieldId": "b6507240-6286-4e43-b3da-bd23ecf1c322",
        "dataIds": [
          "497f6eca-6276-4993-bfeb-53cbbbba6f08"
        ],
        "dataFieldValue": null,
        "dataFieldName": "string",
        "dataValueFormated": "string"
      }
    ],
    "requestedFor": {
      "requesterName": "string",
      "requesterEmail": "string",
      "requesterContactNumber": "string"
    },
    "currentActionPoint": "string",
    "actionBy": "string",
    "siteName": "string",
    "buildingName": "string",
    "geoJsonData": {
      "type": "string",
      "features": [
        {
          "type": "string",
          "id": 0,
          "properties": {
            "property1": null,
            "property2": null
          },
          "geometry": {
            "property1": null,
            "property2": null
          }
        }
      ]
    },
    "serviceRequestInitialInfo": [
      {
        "dataField": "string",
        "dataFieldId": "b6507240-6286-4e43-b3da-bd23ecf1c322",
        "dataIds": [
          "497f6eca-6276-4993-bfeb-53cbbbba6f08"
        ],
        "dataFieldValue": null,
        "dataFieldName": "string",
        "dataValueFormated": "string"
      }
    ],
    "hasAnyOnGoingLabours": true,
    "responseDescription": "string",
    "dueDate": "string",
    "organizationalUnitLevel1": "string",
    "filefieldValues": [
      {
        "dataFieldId": "b6507240-6286-4e43-b3da-bd23ecf1c322",
        "dataFieldValue": "string",
        "dataFieldlabel": "string",
        "dataFieldValueIds": [
          "497f6eca-6276-4993-bfeb-53cbbbba6f08"
        ],
        "fromDate": "string",
        "toDate": "string",
        "dataFieldValueRangeType": "string"
      }
    ],
    "assets": [
      "497f6eca-6276-4993-bfeb-53cbbbba6f08"
    ],
    "locationDetails": [
      {
        "floorLevel": {
          "buildingAssetLevelId": 0,
          "buildingAssetLevelName": "string",
          "buildingAssetLevelOrdinal": 0,
          "description": "string",
          "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
          "buildingAssetId": 0,
          "buildingAsset": {
            "assetId": 0,
            "assetTypeId": 0,
            "equipmentCategory": {
              "assetTypeId": 0,
              "assetTypeName": "string",
              "assetCategoryId": 0,
              "assetCategory": {},
              "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
              "statusId": 0,
              "accountId": "3d07c219-0a88-45be-9cfc-91e9d095a1e9",
              "symbolId": 0,
              "assetSymbol": {},
              "structureTypeId": 0,
              "structureType": {},
              "description": "string",
              "symbolColorCode": "string",
              "assetTypeCode": "string"
            },
            "assetMetadata": {
              "assetId": 0,
              "asset": {},
              "assetMetaData": "string"
            },
            "assetGeometry": {
              "assetId": 0,
              "asset": {},
              "geoJSONString": "string",
              "geoReferenceData": "string"
            },
            "assetSummary": {
              "assetId": 0,
              "asset": {},
              "workSummary": "string",
              "operationSummary": "string",
              "performanceSummary": "string",
              "subItemsSummary": "string"
            },
            "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
            "assetIdentifier": "string",
            "assetDescription": "string",
            "accountId": "3d07c219-0a88-45be-9cfc-91e9d095a1e9",
            "ytdCost": 0.1,
            "dateOfExpiry": "2019-08-24T14:15:22Z",
            "assetCategoryId": 0,
            "assetCategory": {
              "assetCategoryId": 0,
              "assetCategoryName": "string",
              "uniqueAssetCategoryCode": "string"
            },
            "statusId": 0,
            "isUtilityAsset": true,
            "assetClassId": 0,
            "equipmentType": {
              "assetClassId": 0,
              "assetClassName": "string",
              "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
              "accountId": "3d07c219-0a88-45be-9cfc-91e9d095a1e9",
              "statusId": 0,
              "assetTypeId": 0,
              "assetType": {},
              "symbolId": 0,
              "assetSymbol": {},
              "symbolColorCode": "string"
            },
            "currentAssetLocationId": 0,
            "assetLocation": {
              "assetLocationId": 0,
              "assetId": 0,
              "asset": {},
              "geoLocation": "string",
              "locationId": 0,
              "location": {},
              "buildingAssetId": 0,
              "buildingAsset": {},
              "buildingAssetLevelId": 0,
              "buildingAssetLevel": {},
              "roomId": 0,
              "assignedOn": "2019-08-24T14:15:22Z",
              "previousLocationId": 0,
              "previousLocation": {},
              "workSpaceId": 0,
              "cadPlanCoordinates": "string"
            },
            "assetLocations": [
              {}
            ],
            "isGrouped": true,
            "lotNumber": "string",
            "quantity": 0,
            "buildingAssetLevels": [
              {}
            ],
            "assetExtendedField": {
              "assetExtendedFieldId": 0,
              "assetId": 0,
              "asset": {},
              "dateOfManufacture": "2019-08-24T14:15:22Z",
              "currentLocationId": 0,
              "currentLocation": {},
              "isAssigned": true,
              "yearofInstallation": 0,
              "replacementYear": 0,
              "purchaseCost": 0.1,
              "barcode": "string",
              "manufacturerId": 0,
              "model": "string",
              "installationDate": "2019-08-24T14:15:22Z",
              "svgFileId": 0
            },
            "assetFiles": [
              {}
            ],
            "parentAsset": {},
            "ownershipTypeId": 0,
            "replacementCost": 0.1,
            "repairCost": 0.1,
            "remainingUsefulLife": 0.1,
            "estimatedUsefulLife": 0.1,
            "facilityConditionIndex": 0.1,
            "buildingAssetArea": 0.1
          },
          "buildingAssetLevelMetadata": {
            "buildingAssetLevelId": 0,
            "buildingAssetLevelMetaData": "string",
            "buildingAssetLevel": {}
          },
          "statusId": 0,
          "levelArea": 0.1
        },
        "location": {
          "locationId": 0,
          "locationName": "string",
          "statusId": 0,
          "accountId": "3d07c219-0a88-45be-9cfc-91e9d095a1e9",
          "geoLocation": "string",
          "regionId": 0,
          "region": {
            "regionId": 0,
            "regionName": "string",
            "statusId": 0,
            "accountId": "3d07c219-0a88-45be-9cfc-91e9d095a1e9",
            "geoLocation": "string",
            "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44"
          },
          "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
          "address": "string",
          "description": "string",
          "locationMetadata": {
            "locationId": 0,
            "locationMetaData": "string",
            "location": {}
          },
          "timeZoneId": 0,
          "noOfBuildings": 0,
          "noOfActiveBuildings": 0,
          "isCadPlanExist": true,
          "locationGeometry": {
            "locationId": 0,
            "location": {},
            "geoJSONString": "string",
            "geoReferenceData": "string"
          },
          "locationArea": 0.1
        },
        "building": {
          "assetId": 0,
          "assetTypeId": 0,
          "equipmentCategory": {
            "assetTypeId": 0,
            "assetTypeName": "string",
            "assetCategoryId": 0,
            "assetCategory": {
              "assetCategoryId": 0,
              "assetCategoryName": "string",
              "uniqueAssetCategoryCode": "string"
            },
            "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
            "statusId": 0,
            "accountId": "3d07c219-0a88-45be-9cfc-91e9d095a1e9",
            "symbolId": 0,
            "assetSymbol": {
              "symbolId": 0,
              "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
              "symbolName": "string",
              "gisSymbolIcon": "string",
              "symbolGeometry": "string",
              "symbolIcon": "string",
              "statusId": 0,
              "symbolColorCode": "string"
            },
            "structureTypeId": 0,
            "structureType": {
              "structureTypeId": 0,
              "structureTypeName": "string",
              "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44"
            },
            "description": "string",
            "symbolColorCode": "string",
            "assetTypeCode": "string"
          },
          "assetMetadata": {
            "assetId": 0,
            "asset": {},
            "assetMetaData": "string"
          },
          "assetGeometry": {
            "assetId": 0,
            "asset": {},
            "geoJSONString": "string",
            "geoReferenceData": "string"
          },
          "assetSummary": {
            "assetId": 0,
            "asset": {},
            "workSummary": "string",
            "operationSummary": "string",
            "performanceSummary": "string",
            "subItemsSummary": "string"
          },
          "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
          "assetIdentifier": "string",
          "assetDescription": "string",
          "accountId": "3d07c219-0a88-45be-9cfc-91e9d095a1e9",
          "ytdCost": 0.1,
          "dateOfExpiry": "2019-08-24T14:15:22Z",
          "assetCategoryId": 0,
          "assetCategory": {
            "assetCategoryId": 0,
            "assetCategoryName": "string",
            "uniqueAssetCategoryCode": "string"
          },
          "statusId": 0,
          "isUtilityAsset": true,
          "assetClassId": 0,
          "equipmentType": {
            "assetClassId": 0,
            "assetClassName": "string",
            "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
            "accountId": "3d07c219-0a88-45be-9cfc-91e9d095a1e9",
            "statusId": 0,
            "assetTypeId": 0,
            "assetType": {
              "assetTypeId": 0,
              "assetTypeName": "string",
              "assetCategoryId": 0,
              "assetCategory": {},
              "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
              "statusId": 0,
              "accountId": "3d07c219-0a88-45be-9cfc-91e9d095a1e9",
              "symbolId": 0,
              "assetSymbol": {},
              "structureTypeId": 0,
              "structureType": {},
              "description": "string",
              "symbolColorCode": "string",
              "assetTypeCode": "string"
            },
            "symbolId": 0,
            "assetSymbol": {
              "symbolId": 0,
              "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
              "symbolName": "string",
              "gisSymbolIcon": "string",
              "symbolGeometry": "string",
              "symbolIcon": "string",
              "statusId": 0,
              "symbolColorCode": "string"
            },
            "symbolColorCode": "string"
          },
          "currentAssetLocationId": 0,
          "assetLocation": {
            "assetLocationId": 0,
            "assetId": 0,
            "asset": {},
            "geoLocation": "string",
            "locationId": 0,
            "location": {
              "locationId": 0,
              "locationName": "string",
              "statusId": 0,
              "accountId": "3d07c219-0a88-45be-9cfc-91e9d095a1e9",
              "geoLocation": "string",
              "regionId": 0,
              "region": {},
              "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
              "address": "string",
              "description": "string",
              "locationMetadata": {},
              "timeZoneId": 0,
              "noOfBuildings": 0,
              "noOfActiveBuildings": 0,
              "isCadPlanExist": true,
              "locationGeometry": {},
              "locationArea": 0.1
            },
            "buildingAssetId": 0,
            "buildingAsset": {},
            "buildingAssetLevelId": 0,
            "buildingAssetLevel": {
              "buildingAssetLevelId": 0,
              "buildingAssetLevelName": "string",
              "buildingAssetLevelOrdinal": 0,
              "description": "string",
              "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
              "buildingAssetId": 0,
              "buildingAsset": {},
              "buildingAssetLevelMetadata": {},
              "statusId": 0,
              "levelArea": 0.1
            },
            "roomId": 0,
            "assignedOn": "2019-08-24T14:15:22Z",
            "previousLocationId": 0,
            "previousLocation": {},
            "workSpaceId": 0,
            "cadPlanCoordinates": "string"
          },
          "assetLocations": [
            {
              "assetLocationId": 0,
              "assetId": 0,
              "asset": {},
              "geoLocation": "string",
              "locationId": 0,
              "location": {},
              "buildingAssetId": 0,
              "buildingAsset": {},
              "buildingAssetLevelId": 0,
              "buildingAssetLevel": {},
              "roomId": 0,
              "assignedOn": "2019-08-24T14:15:22Z",
              "previousLocationId": 0,
              "previousLocation": {},
              "workSpaceId": 0,
              "cadPlanCoordinates": "string"
            }
          ],
          "isGrouped": true,
          "lotNumber": "string",
          "quantity": 0,
          "buildingAssetLevels": [
            {
              "buildingAssetLevelId": 0,
              "buildingAssetLevelName": "string",
              "buildingAssetLevelOrdinal": 0,
              "description": "string",
              "uniqueId": "a1e12d74-d756-40d1-9bb3-519def353f44",
              "buildingAssetId": 0,
              "buildingAsset": {},
              "buildingAssetLevelMetadata": {},
              "statusId": 0,
              "levelArea": 0.1
            }
          ],
          "assetExtendedField": {
            "assetExtendedFieldId": 0,
            "assetId": 0,
            "asset": {},
            "dateOfManufacture": "2019-08-24T14:15:22Z",
            "currentLocationId": 0,
            "currentLocation": {
              "assetLocationId": 0,
              "assetId": 0,
              "asset": {},
              "geoLocation": "string",
              "locationId": 0,
              "location": {},
              "buildingAssetId": 0,
              "buildingAsset": {},
              "buildingAssetLevelId": 0,
              "buildingAssetLevel": {},
              "roomId": 0,
              "assignedOn": "2019-08-24T14:15:22Z",
              "previousLocationId": 0,
              "previousLocation": {},
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